JP Aggarwal & Co.

JP Aggarwal & Co. logo

JP Aggarwal & Co.

Business Program Delivery & Analysis

Jan 2014 – Oct 2019 Delhi
Managed the full lifecycle of an in-house e-commerce platform.
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Role Summary

In my role focusing on Business Program Delivery and Analysis, I managed the entire lifecycle of an in-house e-commerce platform. This included creating strategic roadmaps, securing stakeholder buy-in, and consistently driving process improvements.

A key part of my responsibilities was to optimize program performance by leveraging data analytics and to facilitate cross-departmental collaboration using Salesforce CRM for the successful implementation of financial programs.

Key Responsibilities at JP Aggarwal & Co.

Jan 2014 – Oct 2019

  • Managed the full lifecycle of an in-house e-commerce platform, including creating strategic roadmaps, securing stakeholder buy-in, and driving process improvement.
  • Prepared program evaluation reports and analyzed customer feedback to refine strategic direction.
  • Coordinated schedules and workflows with national and international teams for timely project execution.
  • Facilitated cross-departmental collaboration using Salesforce CRM to implement financial programs.
  • Optimized program performance through data analytics, enhancing sales team effectiveness and program adoption.

Key Focus Areas

Strategic

Roadmaps

Process

Improvement

Data

Analytics

Salesforce

CRM

Certifications

Program Management

Certified Professional

Generative AI for Project Management

Certified Professional

Six Sigma Green Belt Training

Certified Professional

Google Project Management

Certified Professional

Work Experience

A timeline of my professional journey, highlighting key roles and accomplishments at leading organizations.

HCL Healthcare logoCurrent

Orchestrating GTM strategies for digital healthcare solutions, spearheading the launch of innovative health apps, and leading nationwide health initiatives.

Program Manager & Network Operations
HCL Healthcare • Jun 2024 – Present
Practo Technologies logo

Led cross-functional programs, managed high-profile corporate wellness initiatives, and mentored a team of 10–12 assistant managers to drive performance.

Business Strategist
Practo Technologies • Jul 2021 – Jun 2024
Accenture India logo

Led the setup and streamlining of call center workflows, developed risk mitigation strategies, and delivered data-driven program reports to stakeholders.

Senior Associate, Business Program Support
Accenture India • Jan 2020 – Oct 2020
JP Aggarwal & Co. logo

Managed the full lifecycle of an in-house e-commerce platform, from creating strategic roadmaps to driving process improvement and coordinating with international teams.

Business Program Delivery & Analysis
JP Aggarwal & Co. • Jan 2014 – Oct 2019